Frequently Asked Questions

Evangeline's in Old Sacramento, CA

Where did the name come from?

It's a family name. The founder's middle name was Evangeline.

Can I order products on this website?

Yeah, that's the whole point! We have been dragged kicking and screaming into the 21st century. Though some products are in-store only, like costumes. Not seeing what you want on the website? Give us a call!

What is your return policy?

If you have your receipt - you can get a refund within 30 days of purchase. Without a receipt you can get store credit. Some products are final sale: makeup, wigs, tiaras, lingerie and body jewelry for example. 

How do I go upstairs?

We suggest one foot at a time! Oh, you mean the Mansion. It's open year round except Christmas and Thanksgiving. We also close for a week or two November 1st. Our hours vary, so give us a call! We do not want to disappoint.  

Your store is amazing!

That isn't a question, but thank you! We have worked very hard for many years to make it what it is today!

Can you ship things to me?

Totally! As long as you are in the 48 contiguous United States. If you are ordering from this site, shipping info is at the end. If you are ordering something that is not on this site, give us a call! 

How dare you sell risqué items!

Oh gosh, look at the time. We forgot to give the rubber chickens their daily squeeze.